At Rhea Crafted, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services related to Custom Framing and Matting, Knitting and Crochet Services, Metalwork and Blacksmithing, and Fiber Arts and Textiles.

Information We Collect

We may collect personal details such as your name, email address, phone number, and shipping information when you contact us or place an order. We may also collect non-personal information such as browser type, IP address, and general usage data to improve our services.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about services and updates

  • Improve our website and customer experience

  • Respond to your inquiries or support requests

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We do not sell, rent, or trade your personal information. Information may only be shared with trusted service providers who assist in delivering our services, and only to the extent necessary.

Cookies

Our website may use cookies to enhance browsing experience, track site usage, and provide personalized content. You may choose to disable cookies through your browser settings, but some site features may not function properly.

Opt-Out Instructions

You may opt out of receiving promotional communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly at [email protected]. You may also request to have your personal data deleted or modified by reaching out to us.

International Users

As Rhea Crafted operates worldwide, your information may be transferred and processed in locations outside of your home country. By using our services, you consent to such transfers in compliance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].